- Forum Clout
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Shelley is a patient experience advisor, author of ‘Patients For Life’, and accomplished keynote speaker. Her career in the healthcare industry spans more than 30 years, across clinical, operational and commercial sectors, with particular experience in nuclear medicine and ultrasound.
Through her company Experience 360, Shelley delivers sustainable, patient-centred operating models, using service design, journey mapping and training expertise, to businesses who aspire to develop long-term patient relationships based on trust and loyalty. She uses a unique set of strategies based on her experience, real-world results and the latest scientific research to generate faster organisation/practice growth and better outcomes for patients, relatives, staff, practice managers and the community.
Guess who managed to accomplish exactly, word for word, the same thing in the few months since left his accounting job.
Real big mensa brain.
Shelley on x:
x.com
Through her company Experience 360, Shelley delivers sustainable, patient-centred operating models, using service design, journey mapping and training expertise, to businesses who aspire to develop long-term patient relationships based on trust and loyalty. She uses a unique set of strategies based on her experience, real-world results and the latest scientific research to generate faster organisation/practice growth and better outcomes for patients, relatives, staff, practice managers and the community.
Guess who managed to accomplish exactly, word for word, the same thing in the few months since left his accounting job.
Real big mensa brain.
Shelley on x:
x.com
x.com
